a2a cloud
production blueprint · marketing

Customer story draft agent blueprint.

Organize approved customer evidence into a result narrative while keeping attribution and performance claims gated.

Search intent: AI agent for customer case studies

Published by a2a cloudProduct-source methodology →
01 · the contract

Start from a bounded job, not a blank chat box.

trigger

A customer story has internal and customer permission to enter drafting.

owner

marketing owner

agent stops at

Internal owners and the customer approve every attributed quote, metric, and publication use.

KPI · decrease

customer story approval cycle (days). Measure evidence-complete draft to final customer approval.

inputs

Evidence the run may read

  • Approved interview and outcome evidence
  • Permission and attribution constraints
  • Story brief
outputs

Artifacts the run must produce

  • Evidence-linked story draft
  • Quote and metric approval table
  • Missing proof list
02 · topology

Small specialists. Named handoffs. One accountable decision.

Each stage produces an artifact another stage can inspect. The final node is a person, not an autonomous write to an external system.

  1. 01

    intake

    Validate and normalize the customer story draft inputs.

  2. 02

    evidence storyteller

    Produce the evidence-linked story draft.

  3. 03

    claim verifier

    Produce the quote and metric approval table.

  4. 04

    customer marketing reviewer

    Challenge the customer story draft result and prepare an approval packet.

  5. 05

    marketing owner

    Internal owners and the customer approve every attributed quote, metric, and publication use.

intakevalidated input packetevidence-storyteller
evidence-storytellerEvidence-linked story draftclaim-verifier
claim-verifierQuote and metric approval tablecustomer-marketing-reviewer
customer-marketing-reviewerapproval packet with evidence referenceshuman-approver
03 · authority

Grant the run only what this case needs.

Source material is read-only. Drafts land in a case-specific output path. Tools may read or propose; the human gate owns the external write.

read

case inputs

workspace/marketing/customer-story-draft/inputs/**

Read only the evidence attached to this workflow instance.

write-output

case outputs

workspace/marketing/customer-story-draft/outputs/**

Write drafts and evidence artifacts without modifying source records.

invoke-scoped-tool

approved tools

marketing:customer-story-draft:read-or-propose

Invoke only tools explicitly granted for this run; external writes remain gated.

required human decision

Internal owners and the customer approve every attributed quote, metric, and publication use.

Decision owner: marketing owner.

04 · implementation

A private, bounded starting manifest.

The blueprint starts private, caps its DAG, disables replanning, and exposes no public endpoint. Add only the tools and data adapters this workflow has approved.

a2a.yamlsafe starting point
name: marketing-customer-story-draft
version: 0.1.0
entrypoint: agent:BlueprintAgent
expose:
  public: false
composition:
  planning: deterministic_dag
  max_nodes: 6
  max_parallel: 1
  max_replans: 0
05 · acceptance test

Pass only with evidence.

  1. 01

    Evidence traceability

    Every material conclusion cites an input artifact or a scoped tool result from this run.

  2. 02

    The narrative does not claim causation beyond the approved evidence and keeps all metrics scoped and dated.

    The narrative does not claim causation beyond the approved evidence and keeps all metrics scoped and dated.

  3. 03

    Approval boundary

    The run stops at a proposal and records the human decision before any external side effect.

failure containment

Stop small. Preserve the evidence.

A headline result lacks a stable baseline, approved metric, or customer permission.

Containment: Return a partial result with unresolved items; do not broaden scope or perform an external write.

Operator: Attach the missing evidence, narrow the brief, or explicitly approve a new scoped run.

A required input or tool grant is unavailable.

Containment: Stop the affected branch and preserve completed artifacts in the case output workspace.

Operator: Grant only the missing resource or continue with that branch marked out of scope.

06 · proof

Sign the run facts. Keep money in the billing ledger.

Current platform receipts sign caller identity or classification, skill, bounded input evidence, verified grant IDs when present, outcome or result preview, and timing. Optional file, tool, artifact, handoff, evaluation, and review fields require separate instrumentation and are not populated by default. Price, fees, payouts, and later human approvals remain separate platform records.

The example uses only fields populated by the current platform sealing paths. It is illustrative, not a record of a real customer run.

ExecutionReceipt · selected fieldsEd25519 token
{
  "receipt_id": "rcpt_01J...",
  "schema_version": 1,
  "agent_name": "marketing-customer-story-draft",
  "caller": "user:workflow-owner",
  "task_id": "case_customer_story_draft",
  "skill_name": "customer_story_draft",
  "input_hash": "4d7c...9a2f",
  "grant_ids": [
    "grt_case_inputs",
    "grt_tool_propose"
  ],
  "status": "ok",
  "result_preview": "Output prepared: Evidence-linked story draft. Human decision remains separate.",
  "elapsed_ms": 4218
}
put the pattern to work

Start private. Scope the authority. Require the decision.

Deploy the workflow as a bounded internal agent, verify its outputs and the receipt fields actually emitted, then expand only the scopes your acceptance test proves it needs.